Back to Blog
Loss Prevention

Organized Retail Crime: The Rising Threat and How AI is Fighting Back

iCape Research Team
December 20, 2025
7 min read

Introduction

Shoplifting has reached record highs globally, with criminal gangs increasingly behind coordinated theft operations. Violence is on the rise, and traditional security measures are proving inadequate.

What Is Organized Retail Crime?

Organized Retail Crime (ORC) is coordinated theft conducted by groups for profit through resale. Unlike opportunistic shoplifting, ORC involves:

  • Professional planning
  • Multiple participants
  • Target multiple locations
  • Sophisticated resale operations
  • Often connected to larger criminal enterprises
  • Statistics

  • 61% of LP teams now prioritize ORC (NRF)
  • ORC increasingly involves violence and smash-and-grabs
  • Multiple locations targeted in coordinated strikes
  • Professional resale operations fence stolen goods
  • Growing connection to larger criminal networks
  • Why Traditional Security Fails

    Cameras Alone Don't Prevent

    Surveillance without analytics is just expensive recording.

    Security Guards Can't Be Everywhere

    Human coverage has limits and costs.

    EAS Tags Defeated by Professionals

    Experienced thieves bypass traditional anti-theft devices.

    Lack of Coordination Between Stores

    ORC groups exploit siloed security systems.

    AI-Powered Solutions

    Behavioral Pattern Detection

    AI identifies suspicious behavior patterns before theft occurs.

    Cross-Location Tracking

    Connect incidents across multiple stores to identify ORC patterns.

    License Plate Recognition

    Track vehicles associated with theft rings.

    Real-Time Alerts

    Immediate notification when suspicious activity is detected.

    Evidence Package Creation

    Automatically compile video and data for law enforcement.

    Working with Law Enforcement

    Effective ORC response requires:

  • Comprehensive documentation
  • Video evidence meeting legal standards
  • Pattern analysis across multiple incidents
  • Information sharing protocols
  • Conclusion

    Organized Retail Crime is a growing threat that requires modern solutions. AI-powered video analytics provide the tools retailers need to detect, document, and deter sophisticated theft operations.

    Learn how iCape helps retailers combat ORC. Request a demo today.

    iCape Research Team
    Loss Prevention Experts
    CONTINUE READING

    More Insights

    Loss Prevention

    The $112 Billion Problem: Understanding Retail Shrinkage in 2026

    Retail shrinkage costs businesses $112 billion annually. Learn the causes, statistics, and modern solutions to combat th...

    8 min read
    Loss Prevention

    Employee Theft: The Hidden Drain on Retail Profits

    95% of businesses experience employee theft. Learn the statistics, warning signs, and prevention strategies....

    7 min read
    Technology

    Why Your Video Analytics Should Never Upload Footage to the Cloud

    Cloud-based video analytics poses security risks. Learn why on-premise processing keeps your business safe....

    5 min read
    READY TO GET STARTED?

    Transform Your Retail Operations

    See how iCape can help you reduce shrinkage, optimize operations, and make data-driven decisions.

    Request Demo