S Squared Technologies Ltd., d/b/a iCape (“iCape” “We” “Our”) takes your privacy very seriously. We are fully committed to our user’s (“you” “your”) privacy, and to protect the data we collect. iCape honors your personal preferences and provides you with flexibility to control or remove your Personal Information (as defined below).
Any term not specifically defined herein shall have the meaning ascribed to it in iCape’s General Terms and Conditions, as may be updated from time to time.
iCape provides the iCape Solution, which can read, decipher, and analyze data relating to the Customer’s selected specified business, and providing alerts and recommendations, depending on the Operational Tools and the Monitoring Tools selected by the Customer. The term “Visitor” shall mean the individual who visits either iCape’s website available at www.icape.io (the “Website”) or the Customer’s physical site (“Site”; collectively, the “Services”).
Generally, with respect to the provision of its iCape Solution, iCape is considered a “Data Processor” (as defined under the General Data Protection Regulation, the “GDPR”; or any similar meaning definition under local legislation) and thus operates the iCape Solution and collects data of Customer’s Visitors, on behalf of the Customer, and the Customer shall be considered a “Data Controller” (as defined under the GDPR; or any similar meaning definition under local legislation). With respect to the operation of the Website, iCape is considered a “Data Controller”.
What information we collect and why we collect it.
How we use that information.
Your rights with regards to the collection of such information.
The Personal Information We Collect:
The information that might be collected by iCape is of the following nature: (i) non-personal information - which includes information from which you cannot be identified; and (ii) “Personal Information” which means - information that can personally identify you as further detailed below.
We may collect, record and analyze your Personal Information if you are a Visitor of our Website. Such Personal information will be collected, only if received voluntarily by you, when you complete the forms available on the Website, for the purpose of contacting us or signing up for information and newsletters.
Such Personal Information may include your IP address, first and last name, your postal and email address, your telephone number, your job title, your areas of interest, interest in iCape’s products, and certain information about the company you are working for (company name and address), any other information you provide voluntarily, as well as information as to the type of relationship that exists between iCape and yourself.
iCape also aggregates data about visits made on the Website, including numbers of Visitors and visits, geo-location data, length of time spent on the Website and pages clicked on or visited.
When a Customer uses the iCape Solution, your picture and movement might be captured by the Customer’s CCTV system and thereafter processed by the iCape Solution as part of the provision of iCape Solution to the Customer, and according to its instructions.
When you are engaging iCape as a representative of a Customer, we might collect your full name, telephone number, email address, and job title, to provide the Customer with our Services.
How We Use the Information We Collect:
Provide you with iCape Services. iCape analyzes Personal Information to operate the functionality of the iCape Solution. All of iCape analysis processes and data storage are completely automatic and we ensure that no one but the Customer or our applicable representative can access the stored data.
Develop and improve iCape Services. iCape uses the collected information in a statistical, non-personal form to analyze the way users use the Services. The analyzed information is used to improve existing functionalities of our Services and to develop additional functionalities.
Maintain iCape’s systems. We’re using the statistical, non-personal information to ensure all parts of the iCape system are working as intended.
Secure our products. We may use statistical analyzed information to protect and secure our Services.
Internal data analyses. We use statistical, non-personal information to better understand how our Services are being used.
Disclosure of Information and Transfer of Data
In order for iCape to perform contractual and other legal responsibilities or purposes, iCape may, from time to time, be required to share your Personal Information with third parties. Additionally, iCape may share your information with iCape’s affiliates, subsidiaries or any third party service providers and individuals to facilitate Services or any portion thereof, such as marketing, data management or maintenance services. In particular, iCape will share your Personal Information with Microsoft Azure Cloud Computing Services (and might further share it with other notable cloud services providers in the future), which will securely store your Personal Information.
When you use the Services, iCape may also share your information with analytics service providers for analytics services. Such analytics service providers set their own cookies or other identifiers on your Device, through which they can collect information about your usage of the Services. This helps iCape compile aggregated statistics about the effectiveness its Services.
iCape may also transfer your information, including Personal Information, in connection with a corporate merger, consolidation, the sale of related assets or corporate division or other fundamental corporate changes. Furthermore, information about you may also be released in order to comply with any valid legal obligation, inquiry, or process such as a search warrant, subpoena, statute or court order. When such information shall be transferred, iCape will use highly secured, and privacy protected means. iCape will release specific information in special cases, such as for example: if you use the Services to perform an unlawful act or omission or take any act or omission that may damage iCape, its property and goodwill; or if there is an attempted breach of the security of the Services or a physical or property threat to you or others.
Generally, with respect to information collected on our Website, iCape is a “Data Controller”. With respect to information collected in the course of the provision of the iCape Solution, iCape is a Data Processor acting on behalf of a Customer, which uses the iCape Solution. Therefore, if you wish to exercise your rights and we are the Data Controllers of your Personal Information, please contact us at: email@example.com
With respect to data subjects, for detailed information concerning the exercise of rights and protection of privacy of video surveillance, individuals may contact the entity conducting the surveillance. It is the Customer’s (the Controller) responsibility to ensure that collection and processing of data is conducted in accordance with applicable law.
In any case, if you wish to contact us to exercise your rights, we will make our best efforts to facilitate your request.
You have the right at any time to request to access or modify your information. In some jurisdictions, in particular those located within the European Union (the “EU”) or within the European Economic Area (the “EEA”), you may be afforded specific rights regarding your Personal Information. Subject to such eligibility, you may have the following rights to:
Request a rectification of your Personal Information where the information we hold about you is incorrect or incomplete.
Object to the processing of your Personal Information for direct marketing purposes.
Object to the processing of your Personal Information where our legal basis for that processing is that such processing is necessary for our legitimate interests.
Object to an automated decision-making (including profiling) in certain circumstances.
Request the erasure of your Personal Information in certain circumstances, such as where processing is no longer necessary for the purpose it was originally collected for, and there is no compelling reason for us to continue to process or store it;
Receive your Personal Information, or ask us to transfer it to another organization that you have provided to us, which we process by automated means, where our processing is either based on your consent or is necessary for the performance of a contract with you.
How We Protect Your Personal Information
We deploy industry standard or better measures to ensure the security, confidentiality, integrity and availability of personal data we process. We maintain physical, technical and administrative safeguards, and test and update these periodically. We endeavor to restrict access to Personal Information on a ‘need to know’ basis for the provision of Services to you. No such measures are perfect or impenetrable. In the event of a security breach, we will take all reasonable action to minimize any harm. Although we will do our best to protect Personal Information, we cannot guarantee the security of data transmitted to our Website or Services, and transmission is at the users own risk.
iCape may use “cookies” and/or other technologies or files (collectively, “cookies”) to identify how users make use of the Services. This aggregated tracking information may be used to help iCape improve and enhance the Services’ experience. In addition, cookies are used for adjusting the Service to your personal preferences. Cookies contain information such as the pages you visited, the length of time you stayed on the Services, the location from which you accessed the Services and more. If you would prefer not to have cookies stored on your Device you may modify your browser settings to reject most cookies, or manually remove cookies that have been placed on your Device. However, by rejecting the cookies, you may be unable to fully access the offerings on the Services. To find out more about cookies, visit www.allaboutcookies.org.
Generally, iCape does not retain information longer than necessary to provide its Services and for its reasonable business and lawful needs. If you withdraw your consent to us processing your data, we will erase your Personal Information from our systems, unless the data is required for iCape to establish, exercise or defend against legal claims or it is necessary for the performance of the requested services. If you have provided your information to iCape as part of your association with a Customer, we may retain such information to fulfill any contract between iCape and the Customer or to provide the Services to the Customer.
IF YOU ARE UNDER THE AGE OF 16 YOU MAY NOT USE THE SERVICES, UNLESS PARENTAL CONSENT IS PROVIDED ACCORDINGLY
Governing Law and Jurisdiction
This page was updated on December, 2021