top of page
Industry Solution

iCape

GAMING

iCape Gaming provides cutting edge analytics to understand, predict and measure customer behavior within the casino environment. By understanding how customers navigate the space, smarter decisions can be implemented with quantifiable results.

GAMING ANALYTICS SOLUTIONS
Syenap Gaming Analytic - Copy - Copy - Copy (2).PNG
CUSTOMER
COUNTING
Syenap Gaming Analytic - Copy - Copy - Copy (3).PNG
DEMOGRAPHICS
Syenap Gaming Analytic - Copy - Copy - Copy (4).PNG
QUEUE 
MONITORING
Syenap Gaming Analytic - Copy - Copy - Copy (5).PNG
STRATEGY &
MEASUREMENT
Syenap Gaming Analytic - Copy - Copy - Copy (6).PNG
QUEUE 
MANAGEMENT
Syenap Gaming Analytic - Copy - Copy - Copy.PNG
WORKFORCE
PLANNING
Syenap Gaming Analytic - Copy - Copy.PNG
AD HOC PROJECT ANALYSIS
Syenap Gaming Analytic - Copy.PNG
CONVERSION 
RATE
Syenap Gaming Analytic.PNG
CUSTOMER 
TRACKING
GAMING ANALYTICS BENEFITS

  • Ensure optimum staffing for both efficiency & customer service

  • Improve operating efficiencies

  • Understand casino attraction

  • Understand the impact of demographics

  • Understand the impact of marketing on customer count

  • Understand the impact of placement of marketing material

  • Understand space usage and optimisation

  • Manage queues and wait times with predictive capabilities

  • Understand casino capacity

  • Manage gaming placement based on customer behaviour

  • Manage signage and quantify impact on customers

bottom of page