Do you really know your in-store sales funnel?
How does traffic convert to purchased? Are your stuffing hours optimized? Where do you lose shoppers - at the aisle or at the queue?
Which displays truly capture attention, and which go unnoticed?
And ultimately - where should you focus your efforts?
With iCape's AI-driven analytics, you get clear answers. iCape uncovers hidden opportunities, helps you act faster, and delivers measurable growth where it matters most.
RETAIL ANALYTICS SOLUTIONS
CUSTOMER
COUNTING
QUEUE
MANAGEMENT
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STRATEGY & MEASUREMENT
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DEMOGRAPHICS
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QUEUE
MONITORING
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CUSTOMER TRACKING
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WORKFORCE
PLANNING
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RESTOCKING
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FRESH FOOD
PREPARATION
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CUSTOMER
COUNTING
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CONVERSION
RATE
RETAIL ANALYTICS BENEFITS
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Measure conversion rate per Store / Department / Aisle / Day / Hour
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Reduce abandonment rates (visitors leaving the store without buying)
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Improve store efficiencies by staffing correctly – save unnecessary costs and re-invest it where your lost opportunities are
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Understand the impact of marketing on customer count and routes – enable true and data based ROI conversations
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Understand the impact of placement of marketing material or promotional ends
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Understand true retail space usage
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Understand retail store capacity and occupancy
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Influence store design based on real data
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Manage queues and wait times with predictive capabilities
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Ensure stock availability through predictive capabilities
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Ensure optimum staffing for both efficiency & customer service
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Improve ability to make short, medium and long term decisions
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Use real-time operational alerts to improve service rates and reinforce managerial routines
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Leverage real-time business alerts allowing your staff to reduce lost opportunities in real-time